Four Points by Sheraton Makkah Al Naseem 5-star

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Useful information

Practical details

If you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.

Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.

For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.

Unless otherwise stated in the service description, activities and any additional services available at destination are provided in the language of the destination country and in English.

The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes.

Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency...

Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and PerfectStay.com cannot be held responsible for the fulfilment of these special requests. Only the service provider of PerfectStay.com can access this request on location and any additional costs may be paid locally by the traveller.

Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.

Travel documents

Once your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.

Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.

To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.

The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.

Transportation

Choose an offer and, according to your preferences, opt for a seat in economy, business or first class.

See the 'View flight info' section for details on each trip.

In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.

You will be informed whether or not luggage is included at the time of your booking.

You will have the opportunity to add additional luggage for a fee.

There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.

Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.

In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.

Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.

Thank you for kindly taking note of the CO2 emissions produced by your means of transport: https://www.carbonfootprint.com/calculator.aspx

Formalities

IMPORTANT – HAJJ RESTRICTIONS (April 15 – June 15, 2026)

Regulations apply strictly to Makkah; Al Madinah remains unrestricted.

Saudi & GCC Nationals must hold a Nusuk Umrah Permit to enter Makkah between Apr. 15th & May 1st. No entry permitted between May 1st & June 15th.

All other visitors & residents are prohibited from entering Makkah on a Transit, Umrah, or Tourist visa and Iqama between Apr. 15th & June 15th.

IMPORTANT - RED SEA AIRPORT TRANSFERS

Airport transfers from the airport to the resort are operated by Red Sea Global Hospitality.

Transfers are operated by Red Sea Global Hospitality and are not included unless specified in the "Deal Negotiated for you" section. Book and pay upon arrival at RSI Airport:

Private sedan (1–3 pax): from SAR 340 per way
Private MPV (1–5 pax): from SAR 360 per way
Additional Options: Available at Hanak International Airport.

Note: Rates are informative, non-binding, and subject to change.

Visa

A tourist visa can be issued as an eVisa, visa on arrival, or through the embassy.

Tourist or business visa holders from the USA, the UK, and the Schengen area are eligible for a Saudi tourist visa upon arrival. The same applies to permanent residents of the USA, the UK, and the European Union

GCC residents are welcome to apply for the tourist visa, which can be issued as an eVisa or through the embassy. As a GCC resident, you can apply for first-degree family members (husband, wife, parents, and children) using your account after you submit your application.

The tourist visa is a multiple-entry visa valid for one year, allowing for 90 days of stay.

The holy city of Makkah is reserved for Muslim visitors only, while Al Madinah is open to all tourists.

You can use the tourist visa to perform Umrah, except during the Hajj season. Visitors may apply for Umrah or Ziyarah permits via the Nusuk platform at https://www.nusuk.sa/.

A health insurance policy is issued along with your eVisa, and its cost is included within the eVisa fee. Medical insurance coverage is valid for one year from the date of issue. It matches the validity of the tourist visa.

For more information, please check your visa eligibility and entry requirements by visiting https://www.visitsaudi.com/en/plan-your-trip/visa-regulations.

Holders of diplomatic or special passports, from any nationality, are now required to apply for a tourist visa through a Saudi embassy.

For further information, please contact your Saudi Arabian Embassy by visiting https://www.mofa.gov.sa/en/Pages/default.aspx?csrt=2924095421683314422.

Customs regulations

Upon arrival in the Kingdom of Saudi Arabia, baggage is generally subject to a thorough inspection. Prohibitions on the import of certain goods must be respected to avoid confiscation. For more information, visit https://zatca.gov.sa/en/Pages/default.aspx.

Practices and customs

Everyone is welcome to visit Saudi Arabia. Visitors are expected to respect Saudi culture and traditions and follow Saudi laws as they would anywhere else in the world.

Saudi Arabia is a very safe country, with a welcoming culture and a low crime rate. All citizens’ and visitors’ safety, dignity, and well-being are protected by Saudi law.

Just as in any other country, it is important to respect local customs and behave in a culturally appropriate manner. The consumption of alcohol is illegal in Saudi Arabia. Unmarried couples can share accommodation. Visitors are not required to disclose their personal information, and visitors’ right to privacy is well respected.

For more information, please visit https://www.visitsaudi.com/en/plan-your-trip.

Disclaimer

The information available to the public in this section aims to help our guests in their first steps in designing and preparing their travel plans. Given the changing nature of this information, we cannot guarantee its accuracy or up-to-date status at all times. For this reason, our guests are always advised to inquire directly with the relevant national immigration, customs, and border control authorities regarding the regulations applicable to their case.

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Saudi Arabia, Mecca Four Points by Sheraton Makkah Al Naseem 5*

Useful information

Useful information

Practical details

Travel documents

Transportation

Formalities

Why you'll love travelling with us

Saudi Arabia, Mecca
Four Points by Sheraton Makkah Al Naseem 5^*