Formalities
For travellers who have booked the package deal including flights, the timetable and relevant flight information will be communicated to them no later than 48 hours prior to their departure. This information will be sent with the voucher.
For those who have opted for the "hotel only" formula (without international flight), please send us your flight details as soon as possible via the contact form located in the section "Help and Contact" to facilitate the organisation of your transfers.
Accommodation:
For technical reasons, hotels may be replaced by accommodation of the same category. The order of the stops and the programme may be modified according to the constraints at destination. Any specific request regarding the type of sleeping (double bed, separate beds) is subject to availability and may incur a surcharge.
Note: In Japan, hotel rooms are often quite narrow and beds small.
Tourist tax not included, to be paid on site.
Check-in is usually in the middle of the afternoon (15h-16h).
Check-out is usually in the morning (10h).
Accommodations included in this trip are not suitable for people with reduced mobility and babies (0 to 1.99 years).
Meals:
Breakfast: If due to airline schedules, the first and last day are shortened by late arrival or early departure, no meal refunds will be made. Depending on the time constraints of the excursions or transport to the destination (train, bus, transfer, ferry, etc.), meals not taken at the hotel are at the customer's expense.
Transport information:
RAIL TRANSPORT:
In Japan, the train is the most convenient way to travel. Both large cities and villages are well served, the Japanese rail network is diverse and very functional. It offers the possibility to travel with the famous Shinkansen, the Japanese high-speed train, and its 320km per hour!
PRIVATE TRANSFER:
With the private transfer service, a driver will collect you from the airport arrival hall and take you directly to the entrance of your hotel (and vice versa). Your driver will be waiting for you with a sign displaying your name.
PLEASE NOTE: Please note that some of your travel documents (vouchers) may be sent to your postal address. We advise you to check your post carefully before you travel.
Expenses not included:
Meals not mentioned, drinks, gratuities and personal expenses remain the responsibility of the customer.
Excursions and visits outside the planned programme are not included.