Mur Hotel Neptuno 4* | Turkish Airlines Holidays

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Treat yourself with massages, body treatments and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna and a 24-hour fitness centre. Additional features at this hotel include complimentary wireless Internet access, an arcade/games room and gift shops/newsstands.

Located in San Bartolomé de Tirajana (Playa del Ingles), MUR Hotel Neptuno Gran Canaria - Adults Only is steps from Yumbo Shopping Center and a 3-minute drive from Maspalomas Dunes. This eco-friendly hotel is 13.3 mi (21.4 km) from Amadores Beach and 16.2 mi (26.1 km) from Mogan Port.

Make yourself at home in one of the 171 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/bath combinations feature bidets and hairdryers.

All-inclusive rates are available at this hotel. Meals and drinks at on-site dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some drinks and other amenities. Grab a bite at Restaurante – one of the hotel's 2 restaurants – or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Amenities

Installations

24-hour fitness facilities
Fitness facilities

Spa treatment room(s)

Services

24-hour front desk
Airport transport (surcharge)
Arcade/game room
Banquet hall
Bicycle rentals nearby
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazing on all windows
Dry cleaning/laundry service
Eco-friendly cleaning products used
Electric car charging station
Free WiFi
Free newspapers in lobby
Free self parking
Garden
Gift shops or newsstand
Golfing nearby
Grey water recycling system
Hiking/biking trails nearby
Internet access - wireless
Laundry facilities
Library
Lift
Luggage storage
Mountain biking nearby
Number of bars/lounges - 1
Number of meeting rooms - 1

Number of outdoor pools - 1
Number of poolside bars - 1
Number of restaurants - 2
Parasailing nearby
Parking (limited spaces)
Renewable energy source - solar
Safe-deposit box at front desk
Sailing nearby
Sauna
Scooter/moped rentals nearby
Scuba diving nearby
Shopping on site
Showcase for local artists
Snack bar/deli
Snorkelling nearby
Steam room
Surfing/bodyboarding nearby
Terrace
Tours/ticket assistance
Vegan menu options available
Vegetarian breakfast available
Vegetarian menu options available
Water dispenser
Water dispenser use by guests actively encouraged
Water skiing nearby
Wheelchair accessible – no
Windsurfing nearby

Useful information

Practical details

If you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.

Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.

For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.

Unless otherwise stated in the service description, activities and any additional services available at destination are provided in the language of the destination country and in English.

The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes.

Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency...

Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and PerfectStay.com cannot be held responsible for the fulfilment of these special requests. Only the service provider of PerfectStay.com can access this request on location and any additional costs may be paid locally by the traveller.

Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.

Travel documents

Once your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.

Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.

To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.

The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.

Transportation

Choose an offer and, according to your preferences, opt for a seat in economy, business or first class.

See the 'View flight info' section for details on each trip.

In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.

You will be informed whether or not luggage is included at the time of your booking.

You will have the opportunity to add additional luggage for a fee.

There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.

Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.

In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.

Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.

Thank you for kindly taking note of the CO2 emissions produced by your means of transport: https://www.carbonfootprint.com/calculator.aspx

Formalities

The following details apply to any British citizen who, during a trip sold by PerfectStay goes to a foreign country. The following is a resource directing you to information related to your travel formalities (identification documents, vaccines, VISA, safety, travel advice, etc.), and may be subject to change. Please note that Brexit negotiations are likely to include travel document modifications, therefore please regularly check most updated information. Please see official resource for British citizens wishing to travel:
https://www.gov.uk/foreign-travel-advice

The official UK Foreign Travel site has updates on safety and security, including incidents such as pickpocketing and robbery, along with larger incidents such as measuring the risk of terrorism.
Detailed country by country here:
https://www.gov.uk/foreign-travel-advice

If you are travelling with minors, please be sure to verify whether or not you will require a consent: https://www.gov.uk/permission-take-child-abroad

Please note that these details serve as a guiding resource in order to ensure that you have access to important information in order to pursue the necessary travel formalities required before travelling abroad with PerfectStay. Please note that PerfectStay will not engage in obtaining travel documents for you, such as visas, and you are solely responsible for knowing the potential health risks you may face in the course of your travels for which you may require vaccinations or medications. PerfectStay is not responsible for ensuring your travel formalities are properly undertaken and will only act as an intermediary directing you to resources which have been known to provide reliable information concerning travel formalities specific to British citizens.

Vaccination

For information concerning travel health requirements (vaccinations, health risks, etc.) please see the following resources:
https://travelhealthpro.org.uk/countries
https://www.fitfortravel.nhs.uk/destinations.aspx
https://www.nhs.uk/conditions/travel-vaccinations/

Visa

For the latest information on which travel documents (visas, passports, etc.) British citizens will require by destination, please see the following resources:
https://visacentral.co.uk/visa-quick-check
https://www.passportindex.org/comparebyPassport.php?p1=uk&fl=&s=yes
https://www.travisa.com/Visa_Search

Identity

Please be sure to verify that your necessary Identification documents (passport and/or ID card dependent upon the country to which you will be travelling) have valid expiration dates, i.e. verify your ID documents have not yet expired. Also, be sure to remember to bring these necessary documents with you. It is also recommended to make copies of all travel documents in the event of an emergency.

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Gran Canaria, Playa del Ingles Mur Hotel Neptuno 4*

Deal negotiated for you

Your stay starts here

Amenities

Useful information

Useful information

Practical details

Travel documents

Transportation

Formalities

Vaccination

Visa

Identity

Why you'll love travelling with us

Gran Canaria, Playa del Ingles
Mur Hotel Neptuno 4^*