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Spain, Madrid

Hotel Puerta América 5*

Trip advisor rating 4.0
3,338 reviews
City break
Outdoor swimming pool

Deal negotiated for you

  • Stay in a Deluxe Room
  • Breakfast
  • Flights departing from the city of your choice
  • Wi-Fi included
Customise your trip on the Options page.

Your stay starts here

Hotel Puerta América 5*

Trip advisor rating 4.0
3,338 reviews

Be sure to enjoy recreational amenities including a fitness centre and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services and babysitting (surcharge).

With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of Bernabéu Stadium and Paseo de la Castellana. This family-friendly hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park.

Make yourself at home in one of the 315 guestrooms. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hairdryers. Conveniences include safes and desks, and housekeeping is provided daily.

Grab a bite at The Observatory – one of the hotel's 2 restaurants – or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Amenities

Accessibility
  • Wheelchair accessible
Installations
  • Conference centre
  • Fitness facilities
  • Outdoor seasonal pool
Services
  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Banquet hall
  • Breakfast available (surcharge)
  • Business centre
  • Concierge services
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Express check-in
  • Express check-out
  • Free WiFi
  • Free newspapers in lobby
  • Free wired internet
  • Garden
  • Gift shops or newsstand
  • Laundry facilities
  • Library
  • Lift
  • Long-term parking (surcharge)
  • Luggage storage
  • Multilingual staff
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Number of meeting rooms - 5
  • Number of poolside bars - 1
  • Number of restaurants - 2
  • Porter/bellhop
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Snack bar/deli
  • Terrace
  • Tours/ticket assistance
  • Wedding services
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Discover the destination

Warm, welcoming, lively Madrid sets the tone from the outset: it has long been known as the European capital of culture... and nightlife!
This trip has something for everyone, from shopping in Calle Preciados, wandering the chic Salamanca neighbourhood, or dancing the night away in Malasaña: head to Madrid to experience a city that never sleeps.

Transport included
This price includes :
  • The selected accommodation
  • The chosen length of stay
  • Your selected board
  • Booking fees
  • Flights departing from the city of your choice
  • Mandatory airport taxes
This price does not include :
  • Tourist tax to be paid on site
  • Meals and drinks not mentioned in the description
  • Personal insurance (unless taken out at time of booking)
  • Personal expenses and tips
  • Excursions not included in the booking or purchased separately
  • And, more generally, everything not mentioned in the "This price includes" section above
  • Round-trip airport/hotel transfer

Useful information

Useful information

Practical details

If you are travelling alone, you will be asked to pay a surcharge for a single room. This additional charge will be automatically included in your quote.
Child rates will be applied for children from 2 to 12 years old in the case where the child shares the room with two adults. If the child is travelling with just one adult, the surcharge may be applied on an adult basis. If your child or children do not fit into the age group mentioned above, the rate will be communicated to you at the time of processing your order. If the room is equipped with a bunk bed, the bed height is not suitable for children under 6 years of age.
For safety reasons, the wellbeing facilities of most establishments are not accessible to children under 16 years old. Similarly, it is possible that some amenities or services require an additional charge or are unavailable for exceptional reasons.
Unless otherwise stated in the service description, activities and any additional services available at destination are provided in the language of the destination country and in English.
The opening times and hours of the activities, restaurants and bars are provided as an indication only and may be subject to change. Contact the reception desk in order to be informed of any changes.
Appropriate dress is required. We remind you that gambling may involve risks of isolation, indebtedness, and dependency...
Any additional special requirements the traveller may request which are not included in the travel service description will be communicated to our service provider. Sending this information does not imply acceptance and PerfectStay.com cannot be held responsible for the fulfilment of these special requests. Only the service provider of PerfectStay.com can access this request on location and any additional costs may be paid locally by the traveller.
Unless expressly stated in the description of the services and accommodation, the hotel is not suitable for people with reduced mobility.

Travel documents

Once your reservation has been made, you will receive a confirmation e-mail before your travel documents are sent.
Regarding the transport documents (in the case of a reservation with transport included), we will provide you with all the information relating to check-in and luggage in the "Your travel documents" email, allowing you to leave with peace of mind.
To take advantage of all your reserved services (hotels, transfers, activities, etc.), you will receive one or more exchange vouchers to be presented to each supplier.
The contact details of the establishment will be specified in these documents, to help make your arrival at your destination as straight-forward as possible.

Transportation

Choose an offer and, according to your preferences, opt for a seat in economy, business or first class.
See the 'View flight info' section for details on each trip.
In order to best organise your time in the airport, we advise that you arrive 2 hours before boarding for a medium-haul flight, or 3 hours before boarding for a long-haul flight (more than 5 hours). Take advantage of your early arrival to pass through security and check your luggage.
You will be informed whether or not luggage is included at the time of your booking.
You will have the opportunity to add additional luggage for a fee.
There are several different cities that are typically offered as departure points. Your arrival destination will show in your travel documents.
Depending on the flight schedule, some arrivals or returns may be made at night with early arrival or late departure. You will not always be able to have your room available immediately and will need to refer to the check-in and check-out conditions of the hotel.
In the event that your transfer is not included in your hotel reservation, it may be offered at the time of your reservation as an additional option. Unless specifically mentioned, transfers may be made in groups of 15 to 55 people.
Important: the modification or the cancellation of a booking is only possible within the limits and including the fees outlined in our general conditions of sale.
Thank you for kindly taking note of the CO2 emissions produced by your means of transport: https://www.carbonfootprint.com/calculator.aspx

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