Day of arrival and welcome: Welcome and assistance by a local English-speaking representative at Queen Alia airport; they will wait for you with a sign bearing the name of the local agency and will assist you before you pass through border control and customs to obtain your visa. Please note that this procedure can be lengthy, taking between 45 minutes and 1 hour depending on the number of passengers. You will then head downstairs to pick up your luggage. The local representative may have to wait at customs to collect other travellers, but once you have collected your luggage, they will accompany you to your driver, who will take you to your hotel in Amman for the night. The transfer will be in a group with other passengers. Depending on the time of arrival and the traffic in Amman, the journey will usually take between 45 minutes and 1 hour. Your tour will start the next morning where you will meet your group of 18 people (maximum).
The order of the tours may change for logistical reasons.
As stated, the hotel has a 4-star rating, based on local standards. The services provided may not be equivalent to European 4-star standards.
Tipping: Tipping is an entirely personal gesture, the decision whether or not to tip or and how much is your own choice based on your satisfaction with the services received and your personal budget. That said, tips for the services provided are part of the local culture, are often expected and will be highly appreciated. Suggested amounts:
Tourist guides: US$3–8 per person per day
Driver: US$3–5 per person per day
Restaurants: 10% or leave the change
Petra Horseback Riding: US$2–5 (We recommend against riding horses for animal welfare and safety reasons, but handlers may still expect a tip.)
The currency used is the Jordanian dinar: Currency exchange offices and cash machines are available almost everywhere. Your driver and/or guide can assist you with transactions.
Optional tours: some additional options are available during the tours and will be proposed by your guide. Prices are often in Jordanian dinar. These excursions are optional, so it is up to you to decide whether or not to go on them.
PLEASE NOTE: for those booking the “hotel only” package (without international flights), please inform us of your flight details as soon as possible via the contact form located in the “Help and Contact” section at the bottom of the page, so that we can organise your transfers.